ArcAbodes Pty Ltd (“ArcAbodes”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and store personal information through our website and business operations.

1. What Information We Collect

We may collect personal information including:
• Name
• Phone number
• Email address
• Project location (suburb)
• Budget range
• Project documentation or uploaded files
• Any information submitted through our enquiry forms

We may also collect website usage data through analytics tools such as Google Analytics (GA4), which may include:
• IP address
• Device type
• Pages visited
• Time spent on site

2. How We Collect Information

We collect personal information when you:
• Submit a Project Enquiry
• Contact us via website forms
• Upload plans or documentation
• Communicate with us directly

We may also collect data automatically via cookies and analytics tools when you browse our website.

3. Why We Collect Your Information

We collect personal information for the purpose of:
• Assessing project suitability
• Responding to enquiries
• Providing design, pre-construction, or construction services
• Managing client relationships
• Improving website performance and user experience

We do not sell personal information to third parties.

4. Disclosure of Information

We may disclose your information to:
• Consultants or professionals engaged in assessing your project
• Regulatory authorities where required by law
• Technology service providers (e.g., website hosting, analytics platforms)

All disclosures are limited to what is reasonably necessary for service delivery.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

Information may be stored:
• In secure cloud-based systems
• On secure Australian-based or international servers used by trusted service providers

6. Cookies and Analytics

Our website uses cookies and Google Analytics to understand website traffic and improve performance.

You may disable cookies in your browser settings; however, this may affect website functionality.

7. Access and Correction

You may request access to personal information we hold about you, or request corrections, by contacting us using the details below.

8. Contact Details

ArcAbodes Pty Ltd
PO Box 3272
Richmond VIC 3121
Australia

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this website.